You can report street light outeages directly to Hazelwood by calling the 839-3700 number.
| Tell them: | You are a resident living in Riverwood Estates and need to report a street light outeage. |
| Hazelwood will need to know: | a) Whether this a UE light or a light
that we own.
b) The location/ID of the light. |
The "old style" street lights, characterized by their antique look, where purchased and installed by the original developer. When the association (REHOA) took over responsibility of the sub-division, we had to maintain and repair the lights. With the annexation, Hazelwood accepted the responsibility for street light maintenance and the cost of electricity to operate them. Hazelwood in-turn, contracts with an private firm to replace the burnt out bulbs in these lights. This type of light was only installed during the initial development phases of the sub-divsions. (Basically, from the streets beginning from front entrance until you cross the creek before reaching the Orchards). The sub-division has purchased and install these type of lights right at the entrance of the sub-division and more recently three new ones along Grotto Park.
U.E. lights were installed during the later phases of development as a matter of Developer's choice. The lights are distinguishable by their typical "residencial street light" look and their flat top reflectors. These lights are owned, installed and maintained by AmerenUE. Usuage fees are based at a fixed amount per/light, this fee too is paid by Hazelwood. These lights were installed during the later phases of development.
Seemingly, the easiest way to identify a light would be by the nearest residential address to the light needing repair; and this is how it is done. Except, when dealing with AmerenUE, they would like to have the "location identification number" associated with the light in question. This identification number is embossed on a metal band affixed to each light, on the pole and directly below the lamp head. And yes it is hard to see, even during the daylight hours. For that reason, U.E. will reluctantly accept the "nearest residential address" also; especially if you tell them (as I do), your eyes are too old and feeble to be able to determine the number.